PEARL®+ Terms and Conditions
The PEARL®+ Rewards Program (“Program”) is sponsored by PEARL® Canada and SUPERPREM® INDUSTRIES LTD. (“Company”) and is designed to help you (“Member”) get the most out of your partnership with PEARL®. We reward you for doing the things you already do: referring clients to PEARL® so we can assist them with completing purchases. Participating in this Program enables you to easily earn Rewards.
The PEARL®+ Rewards Program terms and conditions (“Terms and Conditions”) are a binding agreement between you and the Company and will govern your participation in any and all Program offers. Participating in the Program entitles the Member to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by the Company in its sole discretion. The Company reserves the right to modify these Terms and Conditions at any time, without notice to you, so it is important to check the Terms and Conditions periodically on www.lifewithpearl.com/PLUS
By digitally accepting these Terms and Conditions, you agree to the contents of the Terms and Conditions set herein.
Upon reasonable notice, PEARL®+ may, in its sole discretion, cancel, change, suspend or modify any aspect of the Program or any Program Reward at any time, including the availability of any Program Reward with 30 days notice to all Members.
Program Period
This Program will continue until terminated, suspended, modified, or converted to another rewards program by PEARL®+ (the ”Program Period”).
Eligibility
To become a Member of the Program, you must either be a licensed business operating in Canada, or register as an individual. To enrol in the Program, you must fulfil all pre-enrolment criteria, and successfully complete all PEARL®+ registration requirements. Pre-enrolment criteria includes being a registered PEARL® dealer, and sign-up as a dealer can be requested via the “Trade Professional Application” link on the PEARL® website. Registration for PEARL®+ requires the completion of the PEARL®+ sign-up forms, including the provision of your company and personal details, as well as acceptance of all Terms and Conditions.
Earning PEARL®+ Rewards
Once you are a Member, you can begin earning the PEARL®+ Rewards as:
Cash Back (“Cash Back”):
Refer a client: for every client referral that results in a sale, either in store (the “showroom”) or online (the “site”), you earn a Cash Back of 20% of the sale revenue, exclusive of taxes, shipping and handling, and other non-product related fees. All client sales must be completed using your unique PEARL®+ code in order to qualify for earning Cash Back.
Upon notice, PEARL®+ reserves the right to suspend, terminate, revalue or modify, without liability to Members, all or part of the Rewards and/or Cash Back value structure and offers and any merchandise or service. The Company reserves the right to adjudicate all Cash Back related discrepancies in its sole discretion, and the Members agree to abide by any such adjudication.
PEARL®+ Cash Back Redemption Method
Cash Back redemption will be handled through the Company’s Customer Service department, either by calling, or by email. Details of the redemption process can change from time to time without notice.
Client Returns
Any Cash Back earned via purchases completed with a PEARL®+ code will be rescinded in the event that such purchase is returned for a refund.
PEARL®+ Redemption Requirements and Conditions
For each redemption instance, you must have a minimum of $500 in available Cash Back balance, before you can request a redemption through e-transfer or credit memo. Any Cash Back or credit redemptions cannot exceed the value of the available Cash Back balance.
Any eligible redemptions will be paid out either as an e-transfer to the provided Member email address, or as a credit memo on the Member’s account. Members are solely responsible for ensuring that they provide the correct email address for e-transfers.
Credit memo redemptions can be used towards the Member’s open or future invoices.
E-transfer redemptions are only possible for Members whose accounts are in good standing, with no overdue invoices. If there are any overdue invoices on the Member’s account, the Member will not be eligible for Cash Back redemptions through e-transfer. In its sole discretion, the Company may choose to automatically use the Cash Back balance towards overdue invoices on Member accounts that are not in good standing.
Redemptions may be taxable, depending on the value of the redemption, and the federal, provincial, and local tax laws applicable to Members. Members are solely responsible for reporting such redemptions on their tax returns and paying any associated tax liability.
Members may not assign or transfer any redemptions. PEARL®+ makes no warranty in any respect as to any redemptions, merchandise or service available within the Program.
PEARL®+ Balance
Balances may be viewed by signing into your account on the online portal.
Advertising Policy
The Member’s unique PEARL®+ code cannot be advertised or publicly displayed, except with the express permission of the Company. If permission to display the PEARL®+ code is granted to a Member, any displays, media, or advertisements must conform to the parameters, conditions, and time periods that are stipulated by the Company. Advertising restrictions described in this policy apply to all forms of media advertising, including but not limited to internet advertisements, print materials, and other visual displays.
Violations of the advertising policy shall be determined by the Company at its sole and absolute discretion. The Company reserves the right to take any action with respect to violations of the policy. Violators will be notified by the Company, and must remove the advertisement(s) that violate the advertising policy within two (2) business days.
Termination
The Company may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. The Company may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions. The Company reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if PEARL®+ deems or suspects that such Member has engaged in or has attempted to engage in any of the following:(a) acting in violation of these Terms and Conditions; or(b) damaging, tampering with or corrupting the operation of the Program or Site; or(c) acting with intent to annoy, harass or abuse any other person; or(d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or(e) activity deemed in the sole discretion of PEARL®+ to be generally inconsistent with the intended operation of the Program. Any decision The Company makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. The Company shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Terms and Conditions or intent of these Terms and Conditions.
Release
Except for willful misconduct or gross negligence on the part of The Company, by participating in the Program, Members release The Company, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively,“Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program or the use of any Rewards.
Indemnification
Members agree to indemnify, defend and hold The Company and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Terms and Conditions or any violation by Member of applicable law.
Governing Law
The laws of British Columbia shall govern these Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in British Columbia for all matters arising in connection with these Terms and Conditions or Member’s participation in the Program.