Privacy Policy

Privacy Policy

At Life With PEARL®, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What Information We Collect:

We collect personal information when you interact with our website, place an order, contact us, or sign up for newsletters or promotions. The information we collect may include your:

  • Name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment information (processed securely through third-party providers)
  • Order history
  • IP address and device/browser details

We Will Use Your Information To:

  • Fulfill and ship your orders
  • Process payments
  • Communicate order updates and customer support
  • Send promotional emails (with your consent)
  • Improve our website functionality and user experience
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Third-Party Services:

We use trusted third-party providers to operate our business and deliver services, including:

  • Payment processing
  • Shipping and logistics: e.g., Canpar, FedEx, Canada Post
  • Marketing and analytics: e.g., Google Analytics, email platforms

Any third-party service providers we engage will only receive the information that is necessary for them to perform their function. These third-party providers are required to protect your data in accordance with Canadian law.

Consent and Your Rights:

By using our website and services, you consent to the collection, sharing, and use of your personal information as outlined in this policy.

Under Canadian Privacy Laws, You Have the Right To:

  • Access your personal information
  • Correct or update inaccurate information
  • Withdraw consent (where applicable)
  • Request deletion of your data (subject to legal requirements)
  • To exercise your rights, contact us at support@lifewithpearl.com

Data Storage and Security:

  • We store your data on secure servers and use administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or misuse.
  • While no system is completely secure, we follow industry best practices to protect your information.

Cookies and Website Tracking:

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control your cookies preferences through your browser settings.

International Data Transfers:

Though we do not operate outside Canada, if you access our website outside the country, your information may be transferred to, stored, and processed in Canada, where our servers and partners are located.

Retention of Information:

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Updates and Changes to the Privacy Policy:

We may update our Privacy Policy periodically, as needed. Any changes to our Privacy Policy will be posted on our website, and an effective date for those changes to take place will be clearly stated on the document. Continued use of our website signifies your acceptance of the updated terms.

Contact Us:

If you have questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Email: support@lifewithpearl.com

Mailing Address: 

Head Office

120-1231 Burdette Street
Richmond, BC
V6V 2Z2

Effective Date:

This policy was last updated on May 22nd, 2025.